Unable to Contact Authentication Server
Posted by Nathan Price, Last modified by Nathan Price on 07 May 2013 04:48 PM

If you receive the following error:

Authentication Error


Please click 'Yes' and save the file some where you can get to easily. Then go to here.

  • Click the choose file button. 
  • Brows to and select the license file you just saved.
  • Click 'Authenticate'
  • If standalone
    •  rename the file to CSSStandalone.lic and save in where <name of software> is the product you are installing:
      • WinXP
        • C:\Documents & Settings\All Users\AppData\CSS\<name of software>\License
      • Win7/Win8
        • C:\ProgramData\CSS\<name of software>\License
  • If network
    • rename to ard.lic for Advanced Road Design
    • rename to str.lic for Stringer
    • rename to sl.lic for Site Leveller
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