Knowledgebase
         
OUR ONLINE SUPPORT WILL BE RETIRED FOR A NEW SYSTEM ON THE 21ST NOVEMBER 2022: HTTPS://CIVILSURVEYSOLUTIONS.COM.AU/HELPDESK/
HOW TO AVOID POTENTIAL ERRORS WHEN CREATING KERB RETURNS If you have difficulties in creating kerb returns with errors being displayed or not located correctly, go through these items correct any issues to see whether it may solve your pr...
HIDDEN FUNCTIONALITY - MOVING SURFACES AND ALIGNMENTS If you are a Civil 3D operator and you find out you need to change the coordinate system, then it’s easy to harness the power of AutoCAD (if it’s a change of x,y,z) to simply move the ...
this message appears when using a Network license for Civil Site Design, Stringer and other Civil Site Design products and signifies that the server IP address has not been bound to the License Server  to resolve this issue: ACCESS TO THE...
Working with OneDrive & SharePoint you must first have the dwg & CSD data on your physical HARD DRIVE (so if dwg & data are already in the cloud download from Sharepoint/OneDrive first) and then upload to specified location in OneDrive (thi...
We have done extensive research on the issues surrounding a move to 4k monitor support. Unfortunately Windows forms, as used throughout Visual Studio (from which we build Civil Site Design) are not built for a dual environment (4k and not 4...
Q. SECOND MONITOR IS NOT DISPLAYING CIVIL SITE DESIGN FORMS OR RENDERING MODEL VIEWER CORRECTLY A. Uninstall or disable the Nihimic drivers and Civil Site Design will now operate on Bricscad as expected and the Model Viewer display will fu...
generally speaking Windows has a folder length limit of 252 characters, but that comes with caveats. In real-world, common usage, the max is 247. Here is why: The maximum Windows filename length to the operating system is 260 characters, ...
After an install of an Autodesk product, you find that you are getting a message saying PRODUCT LICENSE - OUT OF TIME, License checkout timed out. What do you want to do? This is a licensing issue and if you follow the procedure below, you...
Issue: Can't seem to get network pit labels and pipe labels to show on screen Solution: From Civil Survey Design V18, our standard installation ships with pipe settings that turn off the legacy pit labelling. You can turn the legacy labell...
https://www.youtube.com/watch?v=K3jC1YKZ7Es&list=PL7ddFmiHS0W8RLYYFgZTL9wnUE4-doYY2
MODEL VIEWER NOT FULLY TRIMMING THE BASE SURFACE FOR THE PRIMARY DESIGN There are cases where Model Viewer will not apply trimming between the base surface and the selected Primary Design surface (or other additional surface).  The most co...
CIVIL SITE DESIGN PIPE NETWORK BLOCKS BEING INSERTED 1000 TIMES TOO LARGE Depending on your drawing settings, when Civil Site Design inserts blocks to represent pits (inlets), catchments and specified inflows, they may show 1000 bigger tha...
SATELLITE FROM SURFACE DOES NOT INSERT THE IMAGE INTO THE DRAWING _NOTE: This affects BricsCAD users only.  _ In BricsCAD we found a problem trying to programatically put the image into the drawing.  For this reason, the BricsCAD version...
Sometimes anti virus software can prevent installation of Civil Site Design. We can confirm that the following anti virus software will, by default, interfere with the installation of Civil Site Design: - COMODO If you find that your ...
The Update Reports command will update all tables you have created.  Sometimes, you want to delete a table and not have it 'come back' when you run the Update Reports command. The software stores a list of created tables in the Data folde...
HOW TO ADD NEW MATERIALS IN THE TEMPLATE EDITOR * Open the Template Editor (Roads Tab > Templates Panel > Section Templates) * Click on the Template Options button. * From the list of options, select Edit Material List and click OK. ...
Some other customers have reported a similar issue, but it's always sporadic and we can't target it to any particular drawing to check what is going wrong. When any CSD command is run in a drawing, then the software 'flags' the drawing as...
This is always a very hard question to answer as it depends on how you use your software. These are the system requirements for Civil 3D 2019: https://knowledge.autodesk.com/support/civil-3d/learn-explore/caas/sfdcarticles/sfdcarticles/Sy...
ABOUT CIVIL SITE DESIGN BACKUPS Youtube Video: https://www.youtube.com/watch?v=MY_YWvq8_Jo [https://www.youtube.com/watch?v=MY_YWvq8_Jo] Backups store the AdvRoads-10 folder of your project.  This folder is part of the –Data folder that...
After you install BricsCAD V17.2 some of your ribbon icons disappear.  This appears to be an issue with the BricsCAD ribbon environment in V17.2. If this occurs we recommend installing this hotfix to correct the problem: Civil Site Desi...
You have created a design on your base surface, and when you show it in Model Viewer the trimming isn't applied or is only partially applied. There are a few possible causes for this: * Surface discontinuity - the trimming algorithm i...
CSD LABELS NO LONGER DISPLAY ISSUE You created CSD Labels (applying CSD Label Styles) and they did display.  After various edits, the labels no longer display even after running Synchronise. RESOLUTION  We let users 'delete' the labe...
Civil Survey Solutions Application menus not displaying in AutoCAD or Civil 3D 2017? Civil Survey Solutions software uses the in-built Autodesk Autoloader functionality to load menus after software (such as Civil Site Design and Stringer)...
PROBLEMS CREATING SETTINGS FILE FOR EXPORT TO CIVIL 3D PIPE NETWORKS As part of the process of exporting pipe networks from Civil Site Design to Civil 3D, you must create and update a 'conversion' file which associates pipes and structures...
We have had a confirmed issue with an Asus ROG G752 Laptop, with an incompatibility between the ASUS Sonic Suite Plugin and BricsCAD with Civil Site Design. When a vertical grading window attempted to open, BricsCAD would crash and close. ...
WHEN I TRY TO CREATE ANY STRING OR RUN A COMMAND I RECEIVE AN ERROR MESSAGE 'ERROR IN MAKING ALIGNMENT LIST'. This error can occur for a number of reasons: * You have the Civil 3D version installed, and have a separate session of AutoC...
I HAVE CREATED DATA SHARES FROM VARIOUS DRAWINGS AND SHARED THEM TO OTHER DRAWING/S.  NOW, I NEED TO MOVE THE DATA SHARE (STORAGE) FOLDER.  WHAT IS THE PROCESS? When a data share is created, you specify a fixed directory path to store the...
In Civil Site Design V16.1, you select to include the Hec-Ras Exension however the menu does not display. An issued was uncovered in the installer, which only affects Civil 3d 2016 users. If you have opted to include the Hec-Ras extensi...
When we dynamically draw the linework for any string/road, we employ a 'quick draw' technique so that we can update the linework as you make changes. The objects, when you select them, are blocks and not lines/polylines. One drawback of t...
BRICSCAD USERS WHO REQUIRE HATCHING BETWEEN TWO SURFACES TO DEMONSTRATE CUT & FILL ON CROSS SECTIONS. Historically (versions pre 16.01), ARD BricsCAD accessed the AutoCAD hatch patterns. Due to pattern naming differences, certain AutoCAD ...
MERGE BETWEEN TEMPLATES By default, when a change to a different template is defined, ARD makes a transition over between the templates over one sample length. For instance, if a road has been sampled every 10m then a transition between t...
When plotting cross sections, by default the software produces surface information at all grade breaks. This can result in your cross sections appearing crowded with an excessive amount of detail. To weed the sections, head into the FORMA...
On occasions it may be required to change the starting chainage of an alignment or specify a start chainage other than 0.00. This could be due to a previously constructed road where the chainages are continuing from the previous stage works...
Over the course of a designing a job, adjustment may need to be made to an alignment, resulting in a change in the length of the design. This would require the designer to perform a shift of the design RL's and the information in the design...
Q: How do I improve the speed of Advanced Road Design on larger projects? A: Advanced Road Design provides a fast scalable design environment allowing you to design and document many kilometres of roads and pipes, all in the one project. ...
Q: I HAVE CREATED A NEW PIT IN WATERCOM DRAINS.  HOW CAN I TRANSFER THAT TO AND EQUIVALENT PIT IN ADVANCED ROAD DESIGN? _A: _Essentially you create your new pit in DRAINS to get all the flow characteristics. You then export the design dat...
MULTIPLE NETWORKS ACROSS TO DRAINS It is common to have multiple networks that are required in Drains. One scenario for this would be a pipe network that leads to a detention basis, which then flows out to another series of pipes in a sec...
When working with a file where roads have been defined using R- in the alignment description, the switch roads and profiles option is not available. To change an existing string/profile to a road, follow these steps: Extracting current de...
When a pit is attached to a road, the Pit Type is assigned based on the Road Longitudinal Grade. Every time you make a Pit Type in a Pit Family, you assign a Road Longitudinal Grade. When a Pit is attached to a Road, the software cycles t...
When you install the latest version of BricsCAD V15.2.05-1 you will get the following error "Bricscad.exe - systems error The program can't start because VCOMP100.DLL is missing from your computer. Try reinstalling the program to f...
Version:- ARD V15.02 Q: After installation of Advanced Road Design for BricsCAD, only the Toolbars display. All the menus (Surface, Alignments, Roads, Pipes, General and Grading) do not display. No Ribbons display. How can I fix this?...
When you activate Model Builder, it sets all layers to a certain transparency (75% by default) - in certain circumstances ARD doesn't restore the layers to 0% transparency. Layers with transparency appear dim (or dark, on a black backgrou...
HOW TO ADD CHAINAGE LABELS AT PROPERTY BOUNDARIES It is usual in a subdivision setout to label the chainages at property boundaries. In Civil 3D the process is: * Select the alignment * From the Ribbon, click on Add Labels dropdown...
Since Advanced Road Design (ARD) V14, we've been associating Advanced Road Design to a drawing as soon as an ARD command is run. Once this association is made, the -DATA folder (where ARD stores data) is created whenever the drawing is o...
Here are the steps that you need to turn off the Contextual Tab States in Vanilla AutoCAD 2015 1. Type CUI in the command line and hit enter 2. Underneath Quick Access Toolbars is the RIBBON, expand that out 3. Expand out Contex...
1. Go to the Outputs tab - Export Civil Objects to SDF. You will create an SDF file 2. Open a new Drawing and type in MAPIMPORT and find the SDF file you just created and click ok. (if you need to set a co-ordinate system do so) 3. Cl...
Try this step by step procedure and see if you go any better than before. 1. Open the 14031 CCad.dwg 2. Assign Co-ordinate System - MGA-56 3. Type mapimport into the commandline 4. Change the file type to Mapinfo TAB at the bottom and then...
YOU INSTALLED ADVANCED ROAD DESIGN, AND UPON TRYING TO RUN ANY COMMAND YOU GET AN ERROR MESSAGE APPEARING ABOUT 'PROBLEM IN LOADING APPLICATION'. This error typically would show in a Notepad file. Advanced Road Design runs inside AutoCA...
\N\NREVIEW BOUNDARIES - DESIGN OFFSETS EXTEND PAST ARC CENTRES - MESSAGE\N\N At certain sampled cross sections (on any string, but it usually happens at kerb returns and cul-de-sacs) there are codes (normally the batter) extending past t...
ARD HEC-RAS - EXPORT RIVER FAILS _ARD - All Versions_ There is a known issue where Export River fails or it may work but a river may be 'missing'. If a River alignment is a single segment this may not export correctly or at all...
Q: HOW DO I CONTROL THE PIPE DATUM RL'S ALONG MY PIPE NETWORK A: When plotting your pipe long sections, you may want/need to set your own datum RL values along each branch of the pipe network. There are three levels of control for setti...
You have run Auto Model (or used Model Builder), but you don't see the intersections in the cross section outputs. By default, when you plot cross sections for a string you see the cross sections of that string in isolation - not the cro...
In AutoCAD/Map/Civil 3D 2014, the way menus and programs are saved and loaded has changed. During installation, menus are saved to the following location: * For ARD V14 on Civil 3D 2014: * - Windows 7/8 - C:ProgramDataAutodeskA...
ARD DRAINAGE PLOTS OR REPORTS CONTAIN WEIRD OR FUNNY CHARACTERS _All ARD .Net Versions_ There may be an issue with symbols not plotting as expected, especially the diameter Ø and squared ². The Software Development Team, are aware of...
When you plot long and cross sections, ARD uses it's own layer list to create/recreate AutoCAD layers in the drawing. Unless you explicitly say otherwise, ARD recreates the layer every time you plot. If you've set up your own layer pr...
ARD V13 heralded a change in the way we handle the design and documentation processes of ARD, with a clear focus on improving dynamics and interaction. ARD V14 built on this functionality with new features: * New licensing sytem ...
INFRALUTION LICENSE MANAGER PATCH - RETIREMENT OF REPRISE LICENSING ------------------------- THIS PATCH IS ONLY FOR CUSTOMERS WITH PRE 2014 VERSIONS OF CIVIL SURVEY SOLUTIONS PRODUCTS WHO NEED TO CONTINUE WITH THE OLDER VERSION. YOU A...
When you try to access the network license from the client workstations, you select the network server and click OK - no error is displayed and the install license screen pops back up. This is a problem only for customers who download...
ARD EDITING COMMON OR COMMON-10 FILES IN TEXT EDITOR _All ARD .Net Versions_ When the ARD program was converted from VBA coding to .NET, the COMMON-10 folder was created and all (relevant) files have been created as text files so t...
Unfortunately, certain actions in Model Manager can result in it not closing properly and not reinstating the transparency values you had set. We're still trying to sort out what makes this happen. There is a command in the software (typ...
ARD Pipes Should any user receive an error message indicating "Height Missing", it means that part of the 'network' (drainage, sewer or services) lies outside one or both surfaces. The network should be checked to ensure it is with...
_Version:_ ARD 2012 or greater (.Net) After installing a new version of ARD, an error window may occur indicating that the "...CommonCommon-10" folder does not exist. Users should check the ARDNETINITIALISE.INI file. In some instan...
Version: ARD Any Do NOT open any DWG by double clicking on a file via Windows Explorer. Doing so results in ARD not being able to find the _true path_ to the required DATA folder. SOLUTION: Only open drawings from within Civil 3...
Version: ARD V13.01 There may be an issue when an old job is converted into the latest version V13. Some users may experience an error, via NotePad window, when "Toggle Surface Display" is used. This may relate to a surface that wa...
_Version: Civil 3D 2012, 2013 + 2014_ The CADAPPS catalog does not exist anymore. To install the Corridor-Ezy sub-assembly by using the following method. * Open tool palettes. * Right click in the title bar and choose NEW PAL...
If you can not see the text in the preview of the longsection when plotting it is more than likely that your current text style is an annotative style. Please change your current text style to something that is not annotative and try ...
Creating an alignment that does not include any geometry can cause ARD to produce an error message. Please check that all alignments have valid changes. To fix delete the alignment and restart Civil 3D / ARD.
If you are having trouble viewing our webex videos from the Webcast Archives section of our website. Please make sure you have downloaded and installed the webex player from http://www.webex.com/play-webex-recording.html [1] [2...
A new command has been added onto the VGE which allows the user to Lock or Unlock a Kerb Return or Cul-de-sac. In conjunction with this 2 circles are drawn in the drawing to identify which alignment has been 'locked'. These circles...
To be able to copy a Layout Tab from one drawing to another you will need to have the drawing open that you want the layout tabs to go to: Right Click on the layout 1 tab, Go to From Template (Select either DWT or DWG) Select the d...
APPLY ARD MASKING ON A CROSS SECTION PLOT Masking a section of a road on an ARD Cross Section plot is a two step process... 1) Select SET ROW INFORMATION from the Cross Section Plot Options. When the dialog is displayed, select MASK...
As some Users may know (and for those that don't know) AutoCAD Blocks can be added to cross sections via the 'Add Blocks to Sections' on the 'Row Options' tab when 'Plot Cross Sections' is used. These blocks may used to shade the Kerb...
Use the COPY CODES command to make a single cross section that combines two (or more) string designs. These can be Road strings or any string type. Copy Codes lets you adjust the codes on a string design to match to the offsets and le...
When a Vertical Grading row is added to the plotting, there is a tick box at the bottom which reads 'Levels at Geometry Points'. If ticked on, level information will only be displayed at the horizontal geometry points instead of at ea...
Many forms in Windows are not supportive of adjusted DPI settings (which sets up text sizes in Windows). For ARD and Stringer (and potentially Civil 3D forms) it is recommended that the DPI settings are set to 100%. To do this: ...
Version: ARD 2013.01 There is an issue with the 2013 release of ARD in regards to the reading of alignments when creating roads. If there are alignments created in the drawing with the description r- ARD will use those to create ro...
If you have drainage longsections where the branch line chainages start at the chainage of the manhole along the main line that it connects into and you want the branch line to start with chainage 0.00m then follow this procedure. ...
When creating a cul-de-sac there are occasions when a "Chainage outside alignment range" error occurs.This usually happens when using the Asymmetric option as the alignment does not start and finish at the same coincidental poin...
You build a model using Build Models, however when you click on Create Surface nothing happens.How to update the file:Follow these links to download the file:64 bit: www.civilsurveysolutions.com.au/downloads/ARD/testEyeShotLineReus-64bit....
The display of offset/parallel pipes in the Pipes VGE or on a pipe long section is controlled in the Active Network Settings.  From the Ribbon, click on the Pipes Tab, and then Active Network Settings from the Settings panel.Only pipes that...
Customer Issue Reported:I have created a C3D alignment, then did a vertical design done in ARD. Subsequently a design change was required to a small section of the horizontal alignment.It would be appreciated if you could advise what effect...
Some users are finding that ARD stops running after installing ARD 2011.14, and gives some bizarre error messages.We have found that the latest features in the software (such as the reinstated Corridor output) find a conflict with old/outda...
ARD Fatal ErrorUsers that receive a message similar to Fatal Error when trying to run Advanced Road Design - Roads or Pipes may NOT have installed the Full Build for the .Net version of the software.The most likely cause is that the VBA w...
Kerb and Cul-de-sac Directions are Wrong.If you look in the Active Drawing settings the 'Kerb Direction' in the Connection Point Codes tab has been set to CW (clockwise).The result of this is that all the kerb returns and cul-de-sacs form i...
Build Models Cannot Select all ARD ObjectsARD 2011 now allows you to create ARD Objects (Roads, strings, etc) from discontinuous alignments, without error.  In previous versions ARD would not process these alignments.If you find that build ...
Plot to File Either Doesn't work, or the outputs are all created overlapping in a single file This is a bug in the 2011.01 and 2011.02 releases, and is currently under review for a fix.For cross section plotting, the workaround is to redo t...
Q: After assigning a particular Pit Type to a pit that is attached to a Road, you notice that the software CHANGES the applied pit type to another pit.  Why? A: The software has been set up to automatically cycle through pit types within a...
After installing ARD 2011.01 you open up a current drawing and the Settings are set to default valuesThis can occur on particular existing ARD 2010 (or earlier) data sets opened in ARD 2011.01.  The problem has been rectified in the ARD 201...
You tried plotting a Road long section and you got an error when you clicked on Selected Sections.If you have a look at the Selected Sections list, make sure that NOT ALL sections are turned OFF for plotting on the long section - if no sect...
You have changed alignment names and ARD no longer recognises the Roads/Strings.  If you go ahead and change the name using AutoCAD Civil 3D, ARD loses 'access' to the alignment - it is looking for the Alignment Name to get the road geometr...
How do you drape the String you are displaying in the Vertical Grading Editor onto a surface?In the Vertical Grading Editor (VGE) there is a button near the top right called 'Compute VC from Existing Data'. This opens a form with multip...
The ARD ribbon tabs are available in the ARD 2010.03 update and later. If you have installed this update but cannot see the ribbon tabs, here is the troubleshooting process: 1. Confirm that you have the ribbon enabled and visible by ty...
I have made a Roundabout and added it into the Auto Model, but the outer carraigeway is not being included all the way around the roundabout.When a Roundabout is created in an intersection, the software stores a record of the Roundabout cro...
"Run-time error 9" When Resample Cross SectionsQ. I have just designed a road and vertical grade etc. The software was working fine and then i changed the alignment length slightly and then tried to regenerate cross sections to vi...
Saving and Re-Using Vertical Grading DesignsThere is a quick way to reinstate a previous vertical design (since ARD 2010) - this can be very useful if you are fudging up the vertical grading for plotting purposes (but you don't want to mu...
Row Data added for every Vertical IP - How can I control this?You have undertaken a reconstruction design, or am trying to closely match existing terrain, resulting in a large number of vertical IP's.  After careful removal of cross secti...
Mixing Fixed Width Batters with Slope BattersQ. Is it possible to have have a slope batter on one side of a road, say the RHS and a fixed batter on the other say LHS? A. Using the Batter Overrides in the Design Data Form, add a Slope Batter...
Text Orientation on ARD Long and Cross SectionsYou plot long and/or cross sections from ARD and all the text is horizontal instead of rotated at 90 degrees.The software grabs the current Text Style to create text in the output.  When the se...
Help Desk Software by Kayako support.civilsurveysolutions.com.au/index.php?