Knowledgebase
OUR ONLINE SUPPORT WILL BE RETIRED FOR A NEW SYSTEM ON THE 21ST
NOVEMBER 2022: HTTPS://CIVILSURVEYSOLUTIONS.COM.AU/HELPDESK/
HOW TO AVOID POTENTIAL ERRORS WHEN CREATING KERB RETURNS
If you have difficulties in creating kerb returns with errors being
displayed or not located correctly, go through these items correct any
issues to see whether it may solve your pr...
HIDDEN FUNCTIONALITY - MOVING SURFACES AND ALIGNMENTS
If you are a Civil 3D operator and you find out you need to change the
coordinate system, then it’s easy to harness the power of AutoCAD
(if it’s a change of x,y,z) to simply move the ...
this message appears when using a Network license for Civil Site
Design, Stringer and other Civil Site Design products and signifies
that the server IP address has not been bound to the License Server
to resolve this issue:
ACCESS TO THE...
Working with OneDrive & SharePoint you must first have the dwg & CSD
data on your physical HARD DRIVE (so if dwg & data are already in the
cloud download from Sharepoint/OneDrive first) and then upload to
specified location in OneDrive (thi...
We have done extensive research on the issues surrounding a move to 4k
monitor support. Unfortunately Windows forms, as used throughout
Visual Studio (from which we build Civil Site Design) are not built
for a dual environment (4k and not 4...
Q. SECOND MONITOR IS NOT DISPLAYING CIVIL SITE DESIGN FORMS OR
RENDERING MODEL VIEWER CORRECTLY
A. Uninstall or disable the Nihimic drivers and Civil Site Design will
now operate on Bricscad as expected and the Model Viewer display will
fu...
generally speaking Windows has a folder length limit of 252
characters, but that comes with caveats. In real-world, common usage,
the max is 247. Here is why:
The maximum Windows filename length to the operating system is 260
characters, ...
After an install of an Autodesk product, you find that you are getting
a message saying PRODUCT LICENSE - OUT OF TIME, License checkout timed
out. What do you want to do?
This is a licensing issue and if you follow the procedure below, you...
Issue: Can't seem to get network pit labels and pipe labels to show on
screen
Solution: From Civil Survey Design V18, our standard installation
ships with pipe settings that turn off the legacy pit labelling. You
can turn the legacy labell...
ONLINE LICENSE ACTIVATION
* To begin the activation process run any of the product commands,
or click on the LICENSE ACTIVATION The following screen appears:
* To activate your Standalone License, click the ENTER A SERIAL KEY
The fol...
DEACTIVATING YOUR STANDALONE LICENSE
You can deactivate your standalone license from one computer in
order to re-activate on a new computer using that same License Key
(limited to once every 60 days). To release the license:
Step 1. Acc...
https://www.youtube.com/watch?v=K3jC1YKZ7Es&list=PL7ddFmiHS0W8RLYYFgZTL9wnUE4-doYY2
MODEL VIEWER NOT FULLY TRIMMING THE BASE SURFACE FOR THE PRIMARY
DESIGN
There are cases where Model Viewer will not apply trimming between the
base surface and the selected Primary Design surface (or other
additional surface). The most co...
HOW TO ADD NEW MATERIALS IN THE TEMPLATE EDITOR
* Open the Template Editor (Roads Tab > Templates Panel > Section
Templates)
* Click on the Template Options button.
* From the list of options, select Edit Material List and click OK.
...
Some other customers have reported a similar issue, but it's always
sporadic and we can't target it to any particular drawing to check
what is going wrong.
When any CSD command is run in a drawing, then the software 'flags'
the drawing as...
This is always a very hard question to answer as it depends on how you
use your software.
These are the system requirements for Civil 3D 2019:
https://knowledge.autodesk.com/support/civil-3d/learn-explore/caas/sfdcarticles/sfdcarticles/Sy...
ABOUT CIVIL SITE DESIGN BACKUPS
Youtube Video: https://www.youtube.com/watch?v=MY_YWvq8_Jo
[https://www.youtube.com/watch?v=MY_YWvq8_Jo]
Backups store the AdvRoads-10 folder of your project. This folder
is part of the –Data folder that...
If you are running your CSS Network License Manager on a workstation
that uses a Civil Survey Solutions product such as Civil Site Design
or Stringer Topo please use the loop back address (127.0.0.1) when
specifying the server on the licen...
ABOUT THE CHANGES IN CIVIL 3D 2018
AutoCAD 2018 heralds a change in the drawing file format to a 2018
drawing file (.dwg) format. This is a universal change for all AutoCAD
based products and normally occurs every three years (we got 5 yea...
WHERE DO I GO TO GET ALL CIVIL 3D ENHANCEMENT TOOLS?
Shortly after the commercial release of Civil 3D, Autodesk release
enhancement (extension) tools such as the geotechnical plugin, bridge
modeler, GenIO import/export and more.
These ar...
After you install BricsCAD V17.2 some of your ribbon icons disappear.
This appears to be an issue with the BricsCAD ribbon environment in
V17.2.
If this occurs we recommend installing this hotfix to correct the
problem:
Civil Site Desi...
You have created a design on your base surface, and when you show it
in Model Viewer the trimming isn't applied or is only partially
applied.
There are a few possible causes for this:
* Surface discontinuity - the trimming algorithm i...
Civil Site Design provides facility for customers to add a delimiter
for thousands, when displaying alignment chainages. In USA this
would be traditionally set to a +, but could be other characters in
other countries.
This is set in the...
CSD LABELS NO LONGER DISPLAY
ISSUE
You created CSD Labels (applying CSD Label Styles) and they did
display. After various edits, the labels no longer display even
after running Synchronise.
RESOLUTION
We let users 'delete' the labe...
Civil Survey Solutions Application menus not displaying in AutoCAD or
Civil 3D 2017?
Civil Survey Solutions software uses the in-built Autodesk Autoloader
functionality to load menus after software (such as Civil Site Design
and Stringer)...
HOW DID MY SURFACE MOVE IN CIVIL 3D?
Surfaces can be edited by using AutoCAD edits - in particular, the
Move and Rotate commands apply to Surfaces and result in the surface
being relocated (and/or rotated) after calculating elevations and
...
A customer recently was unable to add Tag Objects to tag some
polylines for use in Cross Section Plots. The linework came from the
CAD Output Command.
When you use CAD Output command and do not tick on 'omit XData' then
we flag (add xdata...
PROBLEMS CREATING SETTINGS FILE FOR EXPORT TO CIVIL 3D PIPE NETWORKS
As part of the process of exporting pipe networks from Civil Site
Design to Civil 3D, you must create and update a 'conversion' file
which associates pipes and structures...
We have had a confirmed issue with an Asus ROG G752 Laptop, with an
incompatibility between the ASUS Sonic Suite Plugin and BricsCAD with
Civil Site Design. When a vertical grading window attempted to open,
BricsCAD would crash and close.
...
ISSUE: You receive a notification of Variation Omitted, with the name
of the variation and the string it's applied to. The variation looks
right in the Design Data form, and appears to be applied.
RESOLUTION: This error occurs immediately...
If you are getting a "URI: Invalid port specified" error while trying
to connect to your network licence, please disable IPV6 and try again.
Disable IPv6 on a specific network adapter
You can do this by unbinding the adapter in the LOCAL...
WHEN I TRY TO CREATE ANY STRING OR RUN A COMMAND I RECEIVE AN ERROR
MESSAGE 'ERROR IN MAKING ALIGNMENT LIST'.
This error can occur for a number of reasons:
* You have the Civil 3D version installed, and have a separate
session of AutoC...
I HAVE CREATED DATA SHARES FROM VARIOUS DRAWINGS AND SHARED THEM TO
OTHER DRAWING/S. NOW, I NEED TO MOVE THE DATA SHARE (STORAGE)
FOLDER. WHAT IS THE PROCESS?
When a data share is created, you specify a fixed directory path to
store the...
In Civil Site Design V16.1, you select to include the Hec-Ras Exension
however the menu does not display.
An issued was uncovered in the installer, which only affects Civil 3d
2016 users.
If you have opted to include the Hec-Ras extensi...
When we dynamically draw the linework for any string/road, we employ a
'quick draw' technique so that we can update the linework as you make
changes. The objects, when you select them, are blocks and not
lines/polylines.
One drawback of t...
BRICSCAD USERS WHO REQUIRE HATCHING BETWEEN TWO SURFACES TO
DEMONSTRATE CUT & FILL ON CROSS SECTIONS.
Historically (versions pre 16.01), ARD BricsCAD accessed the AutoCAD
hatch patterns. Due to pattern naming differences, certain AutoCAD
...
When creating an elevation legend table for a Civil 3D Surface,
sometimes the table created may not display the desired colours as
defined when the surface analysis was preformed.
If this occurs, right click the table and choose EDIT TABL...
MERGE BETWEEN TEMPLATES
By default, when a change to a different template is defined, ARD
makes a transition over between the templates over one sample length.
For instance, if a road has been sampled every 10m then a transition
between t...
When a drawing opened in Civil 3D has a coordinate system assigned,
Civil 3D will automatically change the ribbon to display the
Geolocation tab.
To disable this without removing the coordinate system from the
drawing perform the followin...
When plotting cross sections, by default the software produces surface
information at all grade breaks. This can result in your cross
sections appearing crowded with an excessive amount of detail.
To weed the sections, head into the FORMA...
On occasions it may be required to change the starting chainage of an
alignment or specify a start chainage other than 0.00. This could be
due to a previously constructed road where the chainages are
continuing from the previous stage works...
Over the course of a designing a job, adjustment may need to be made
to an alignment, resulting in a change in the length of the design.
This would require the designer to perform a shift of the design RL's
and the information in the design...
Q: How do I improve the speed of Advanced Road Design on larger
projects?
A: Advanced Road Design provides a fast scalable design environment
allowing you to design and document many kilometres of roads and
pipes, all in the one project. ...
Q: I HAVE CREATED A NEW PIT IN WATERCOM DRAINS. HOW CAN I TRANSFER
THAT TO AND EQUIVALENT PIT IN ADVANCED ROAD DESIGN?
_A: _Essentially you create your new pit in DRAINS to get all the flow
characteristics. You then export the design dat...
MULTIPLE NETWORKS ACROSS TO DRAINS
It is common to have multiple networks that are required in Drains.
One scenario for this would be a pipe network that leads to a
detention basis, which then flows out to another series of pipes in a
sec...
When working with a file where roads have been defined using R- in the
alignment description, the switch roads and profiles option is not
available. To change an existing string/profile to a road, follow
these steps:
Extracting current de...
When a pit is attached to a road, the Pit Type is assigned based on
the Road Longitudinal Grade.
Every time you make a Pit Type in a Pit Family, you assign a Road
Longitudinal Grade. When a Pit is attached to a Road, the software
cycles t...
When you install the latest version of BricsCAD V15.2.05-1 you will
get the following error
"Bricscad.exe - systems error
The program can't start because VCOMP100.DLL is missing from your
computer. Try reinstalling the program to f...
Setting your Stringer Settings File as the Default in the Template
-To do this you need to go and open your DWT (Drawing Template),
-Open Stringer Settings and set the CSV file in here
-Select No so it sets the CSV as the Master Alloc...
When you open an older drawing in AutoCAD 2015 or 2016, the drawing
displays unwanted linework that cannot be selected or erased.
There is a known issue with certain graphics cards displaying unwanted
linework in autoCAD 2015/2016 product...
AUTOCAD MAP3D FUNCTIONS NOT WORKING
If you have found that a couple of your Map3D functions aren't
working e.g. MAPTRIM, MAPINSERT, you will need to add a support path
in the Options-File Tab-Support File Search Path.
In Options > ...
When you activate Model Builder, it sets all layers to a certain
transparency (75% by default) - in certain circumstances ARD doesn't
restore the layers to 0% transparency.
Layers with transparency appear dim (or dark, on a black backgrou...
HOW TO ADD CHAINAGE LABELS AT PROPERTY BOUNDARIES
It is usual in a subdivision setout to label the chainages at property
boundaries.
In Civil 3D the process is:
* Select the alignment
* From the Ribbon, click on Add Labels dropdown...
Since Advanced Road Design (ARD) V14, we've been associating Advanced
Road Design to a drawing as soon as an ARD command is run. Once this
association is made, the -DATA folder (where ARD stores data) is
created whenever the drawing is o...
Here are the steps that you need to turn off the Contextual Tab
States in Vanilla AutoCAD 2015
1. Type CUI in the command line and hit enter
2. Underneath Quick Access Toolbars is the RIBBON, expand that out
3. Expand out Contex...
You need to go and change your point style in the settings tab
Settings Tab>Point>Point Styles>Standard
Right click on the Standard Point Style>Edit.
Then go to the Display Tab at the top, Under View Direction change
that from Plan to Model...
1. Go to the Outputs tab - Export Civil Objects to SDF.
You will create an SDF file
2. Open a new Drawing and type in MAPIMPORT and find the SDF file you
just created and click ok. (if you need to set a co-ordinate system do
so)
3. Cl...
The function you need is in the Transparent Commands toolsbar.
If the toolbar isnt showing, click on the View Tab, User Interface
Panel (far right hand side), click on Toolbars, go down to Civil and
tick on Transparent Commands.
When th...
How to Create a User Defined Contour/s in the Surface Properties using
the Analysis Tab. Here are the Steps to making a user Defined Contour.
* Left Click on the Surface
* Right Click, Surface Properties
* Click on the Analysis Tab
...
Try this step by step procedure and see if you go any better than
before.
1. Open the 14031 CCad.dwg
2. Assign Co-ordinate System - MGA-56
3. Type mapimport into the commandline
4. Change the file type to Mapinfo TAB at the bottom and then...
To get your Stringer Extras working here is how to do it:
1. Type in the command line APPLOAD
2. Go to C:Program
FilesAutodeskApplicationPluginsSTRINGER15.bundleContentsWin642015 and
select STRINGERc3D2015-64.LSP and click on load
3. ...
YOU INSTALLED ADVANCED ROAD DESIGN, AND UPON TRYING TO RUN ANY COMMAND
YOU GET AN ERROR MESSAGE APPEARING ABOUT 'PROBLEM IN LOADING
APPLICATION'.
This error typically would show in a Notepad file.
Advanced Road Design runs inside AutoCA...
Go down and click on the Windows start button at the bottom left of
your screen
Then in the search programs and files box type in DPI
Then select Make Text and other items larger or smaller
Make sure it is set to 100% and apply and get out...
In ARD for Civil 3D, the software uses the Surface/s and Alignment/s
directly from the drawing.
In ARD for AutoCAD/BricsCAD, the software includes it's own surface
and alignment engine to manage these objects.
When sharing between ...
IMPORTING 12DA FILES INTO CIVIL 3D
If you are having issues importing 12da files into Civil 3D using the
12d extension, it may be an issue of how the file is encoded in 12d
Model. Read the Autodesk discussion thread below for a soluti...
One of the commands that we have in Stringer is an Automatic Multiple
Coding function which will add the code of the 1st point onto the code
of the 2nd point for multiple coding of the second point.
This is quite handy if you have a top a...
If you have located 2 points out in the field close together along a
fence say and you dont want to change the code in the field but you
will in the office and you want to draw a gate symbol between them
here is how to do it. There are 2 wa...
In Stringer one of the best commands in here is the Point Group
Commands as it will alow you to Rotate Move or Scale point groups
without having to turn off all other point groups to edit a days work
that has an issue associated with it. I ...
Stringer does have a network release command. The command is
strreturnlic.
It will allow a user to stop their license on their machine and then
let another user to start using Stringer without having to get out of
Civil3d altogether.
It ...
If you need additional linetype for a drawing you can follow the
steps below
Type in LINETYPE in the commandline of your AutoCAD Civil3d
Click on the load button at the top
Then click on the file button at the left top.
Once you have ...
From our Developer he has given us an insight into Power Poles and
comments after the code. If you read below and do this on your jigger
for the code you will be able to get the same results.
With power poles joined, I cheat. My coding wil...
For those of you that are using AutoCAD Civil3D and would like a
radiations report from a certain mark for setting out of pegs in the
field for a Subdivisions you can click on the following link and it
will show you how to do it in AutoCAD ...
To get your Stringer Extras working here is how to do it:
1. Type in the command line APPLOAD
2. Go to C:Program FilesCSSStringer 2013Programs and select
STRINGERc3D2013-64.LSP and click on load
3. Go down to where it says Start-up Suite a...
If you have been doing your drawings in AutoCAD Civil3D 2013 version
and have been applying the Transformation using a User Defined Scale
factor, you need to make sure that you check that transformation in
AutoCAD Civil3D 2014 as the set...
For your trees, you need to make sure that the tree blocks that you
are using are at a 1m radius
Draw a circle at 1m radius and make sure the tree is the same size as
the circle and resave the block showing the correct sizes.
Once ...
If you find that you only have one grip in the drawing when you pick
on a point, it will have something to do with your elevation.
If you dont have any grips on some points it is because the of the
level or non level you have on those...
12d have a new version out V10 and it wont import into AutoCAD
Civil3D through the Toolbox extension which we installed through the
productivity tools off the Autodesk website.
If anyone has been trying to use the 12DA import extensio...
A FORM OPENS BUT I CAN'T SEE IT - WHY?
After you open a form with Civil Site Design or Stringer Topo,
reposition and then close it, the software 'remembers' the form
position. When you next run the same command, the form will open up in
th...
_ISSUE: THE AUTOMATIC LICENSE ACTIVATION FAILS FOR STANDALONE (OR
NETWORK) LICENSE ACTIVATION. WHAT NEXT?_
The solution is in the Installation Guide (for either ARD or
Stringer):
http://www.civilsurveysolutions.com.au/downloads/ARD/Ad...
If you have GPS data from a Trimble Controller, the best way to bring
this data into Civil3D is to export out CSV PENZD (Comma Delimited)
file from the hand held and either Import the points through Civil3D's
Import Points or through Str...
During installation, the program files are accesed by the Autodesk
application from the following location:
* For ARD V14 on Civil 3D 2014:
* - Windows 7/8 -
C:ProgramDataAutodeskApplicationPluginsARDV14.bundleContentsResourcesARD...
In AutoCAD/Map/Civil 3D 2014, the way menus and programs are saved
and loaded has changed.
During installation, menus are saved to the following location:
* For ARD V14 on Civil 3D 2014:
* - Windows 7/8 -
C:ProgramDataAutodeskA...
ARD V13 heralded a change in the way we handle the design and
documentation processes of ARD, with a clear focus on improving
dynamics and interaction.
ARD V14 built on this functionality with new features:
* New licensing sytem
...
INFRALUTION LICENSE MANAGER PATCH - RETIREMENT OF REPRISE LICENSING
-------------------------
THIS PATCH IS ONLY FOR CUSTOMERS WITH PRE 2014 VERSIONS OF CIVIL
SURVEY SOLUTIONS PRODUCTS WHO NEED TO CONTINUE WITH THE OLDER VERSION.
YOU A...
When you try to access the network license from the client
workstations, you select the network server and click OK - no error is
displayed and the install license screen pops back up.
This is a problem only for customers who download...
If you receive the following error:
Please click 'Yes' and save the file some where you can get to
easily. Then go to here [1].
* Click the choose file button.
* Brows to and select the license file you just saved.
* Click 'A...
To get your Stringer Extras working here is how to do it:
1. Type in the command line APPLOAD
2. Go to C:Program FilesCSSStringer 2013Programs and select
STRINGERc3D2013-64.LSP and click on load
3. Go down to where it says Start-up Su...
*
Open Folder Options by clicking the Start button , clicking Control
Panel, clicking Appearance and Personalization, and then clicking
Folder Options.
*
Click the View tab.
*
Under Advanced settings, click Show hidden fil...
_Version: Civil 3D 2011, 2012, 2013_
If you have an issue with the cursor / crosshairs flickering
constantly in Civil 3D fear not.
It is NOT a graphics card error, it is a bug in Civil 3D.
To fix this issue change the view on th...
There are two commands for moving AutoCAD data between a geospatial
program (such as ESRI or Mapinfo) and Civil 3D/Map 3D - they are
Mapexport and Mapimport.
To move data between systems:
* Type Mapexport and include the Layer in...
If you can not see the text in the preview of the longsection when
plotting it is more than likely that your current text style is an
annotative style.
Please change your current text style to something that is not
annotative and try ...
Creating an alignment that does not include any geometry can cause
ARD to produce an error message.
Please check that all alignments have valid changes.
To fix delete the alignment and restart Civil 3D / ARD.
If your licensing server is a Virtual Machine, you will not be able
to make use of our automatic, online license generation.
A license file will need to be generated for you, please submit a
Ticket
(http://support.civilsurveysolutions...
Remember to Copy and Paste to Original co-ordinates when you open a
drawing that says it's a
"FOREIGN DWG FILE.
THIS DWG FILE WAS SAVED BY AN APPLICATION THAT WAS NOT DEVELOPED OR
LICENSED BY AUTODESK. WHAT DO YOU WANT TO DO?"
This w...
If you want to set your AutoCAD Civil3D up so you have the same DWT
for every drawing here are the steps Below
* In explorer go to C:Users(jason.coghlan)AppDataLocalAutodeskC3D
2012enuTemplate and create a new folder here.
* Once you ...
Here is a quick step by step on how to export data out to .shp file
format, ready for import into ArcGIS and other geospatial database
systems.
- ensure your data is in the right location and with the right layers
and attributes includ...
If you are having trouble viewing our webex videos from the Webcast
Archives section of our website.
Please make sure you have downloaded and installed the webex player
from
http://www.webex.com/play-webex-recording.html [1]
[2...
A new command has been added onto the VGE which allows the user to
Lock or Unlock a Kerb Return or Cul-de-sac.
In conjunction with this 2 circles are drawn in the drawing to
identify which alignment has been 'locked'.
These circles...
To be able to copy a Layout Tab from one drawing to another you will
need to have the drawing open that you want the layout tabs to go to:
Right Click on the layout 1 tab, Go to From Template (Select either
DWT or DWG)
Select the d...
Open the drawing you want to add new objects to (the receiving
drawing)
Type ADCENTER at the command line.
This opens a form allowing you to extract data from one drawing and
drag it into your current drawing.
Navigate to the dra...
APPLY ARD MASKING ON A CROSS SECTION PLOT
Masking a section of a road on an ARD Cross Section plot is a two
step process...
1) Select SET ROW INFORMATION from the Cross Section Plot Options.
When the dialog is displayed, select MASK...
As some Users may know (and for those that don't know) AutoCAD Blocks
can be added to cross sections via the 'Add Blocks to Sections' on the
'Row Options' tab when 'Plot Cross Sections' is used.
These blocks may used to shade the Kerb...
Use the COPY CODES command to make a single cross section that
combines two (or more) string designs. These can be Road strings or
any string type.
Copy Codes lets you adjust the codes on a string design to match to
the offsets and le...
When a Vertical Grading row is added to the plotting, there is a tick
box at the bottom which reads 'Levels at Geometry Points'.
If ticked on, level information will only be displayed at the
horizontal geometry points instead of at ea...
Many forms in Windows are not supportive of adjusted DPI settings
(which sets up text sizes in Windows).
For ARD and Stringer (and potentially Civil 3D forms) it is
recommended that the DPI settings are set to 100%.
To do this:
...
Version: ARD 2013.01
There is an issue with the 2013 release of ARD in regards to the
reading of alignments when creating roads.
If there are alignments created in the drawing with the description
r- ARD will use those to create ro...
The Solution is
Go to the bottom left start window
Type DPI in the Select program and files box at the bottom
Select Make Text and Other Items Larger or Smaller
then select Smaller 100%
This should then make the bottom of your displa...
- Open the Start Menu
- All Programs -> Accessories -> Command Prompt
- Enter the following into the Command Prompt
wmic path win32_physicalmedia get serialnumber > C:disksn.txt
If you have drainage longsections where the branch line chainages
start at the chainage of the manhole along the main line that it
connects into
and you want the branch line to start with chainage 0.00m then follow
this procedure.
...
\n\n- Open The Start Menu\n\n
- All Programs -> Accessories -> Command Prompt
- Enter the following into the Command Prompt
- ipconfig /all
- You should see output similar to this:
The physical address, is also referred to a...
When doing a traverse and you use the Traverse Editor to adjust it you
have to adjust it in separate parts.
e.g. You have the main traverse that you adjust first and once this
has been adjusted you then move all the branched traverses bac...
When you create an intersection, ARD automatically matches the main
road levels in the side road vertical grading. At the same time it can
create additional IP's to generate vertical curves to transition
smoothly from the side to the mai...
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