Knowledgebase:
Moving Your Standalone License #
Posted by Nathan Price, Last modified by Selwyn Pendergast on 13 March 2020 03:09 PM

Deactivating Your Standalone License

You can deactivate your standalone license from one computer in order to re-activate on a new computer using that same License Key (limited to once every 60 days).  To release the license:

Step 1. Access Licence Activation form

Firstly, run the Licence Activation command from your Civil Site Design or Stringer Survey application ribbon/toolbar or command prompt: 

For Civil Site Design this is found on the General ribbon Tab



For Stringer Topo this can be found on the Stringer Topo ribbon Tab.



At the command prompt can you type (Civil Site Design:) arduv7Restore 

At the command prompt can you type (Stringer Topo
:) strrestore 

At the command prompt can you type (Stringer ePlan:) eplanrestore 


The following dialog box will appear:


Step 2. Deactivate your standalone license from your computer in order to re-activate on a new computer 

Click the 'Return Standalone Licence' button to bring up the confirmation message.

Step 3. Confirm uninstall Licence

Click Yes to uninstall the licence from the computer. 

Note: If you have already deactivated the licence in the last 60 days this process will only deactivate your computer and will not enable activation of the same license on another computer.  For additional Licence deactivations/reactivations, please lodge a technical support request: http://support.civilsurveysolutions.com.au/index.php?/default_import/Tickets/Submit/RenderForm

Step 4. Re-Activate License on a new Computer

Install the software on the new computer.

Activate licencing on the new computer using the same License Key.

http://www.civilsurveysolutions.com.au/downloads/licensing/CSS_Installation_Guide.pdf

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