If your licensing server is a Virtual Machine, you will not be able to make use of our automatic, online license generation.

A license file will need to be generated for you, please submit a Ticket (http://support.civilsurveysolutions.com.au/index.php?/default_import/Tickets/Submit)

In order to provide the best service to you possible, please provide us with the following information necessary to the license generation

• The name, year and version of the Software
• Your serial number
• MAC Address and Host name (http://support.civilsurveysolutions.com.au/index.php?/default_import/Knowledgebase/Article/View/48/1/how-to-obtain-your-machines-mac-address-and-host-name